Enterprise application maintenance evolves through the dynamism involved in the fast paced business operations of our clients globally. There is a continuous need of improvement and up-gradation based on client’s scale of business, structure and markets and their process integration requirements.

Our Application maintenance service gives enough space to the CTO/COO to stretch and focus on strategic application development and enhancement, while still effectively meeting the needs of existing clients.

Application maintenance Best Practices:

• Offshore application maintenance approach reduces cost of maintenance by 40-50%
• Standard documented Service level agreements to assure quality benchmark
• Dedicated center for excellence for IT with best of the breed resource skill sets
• Proven project management and transition methodology
• Create warm business relationship with common business objectives

This offering helps meet the challenges of ongoing product support and maintenance. We serve as extension of clients support team and provide round the clock services. We have extensive experience in application error tracking and debugging, version upgrades and documentation development. This nevertheless includes the ability to modify or change application interface, functionality and enhancing application capabilities.

We have well documented standardized processes in place to execute the application maintenance task. Our dedicated maintenance practitioners encompass broad range of service capability including legacy maintenance, mainframe technologies, package software and Web based technologies.

Offshore Application maintenance Real time advantages:

• Overall saving in operation cost
• Free strategic resource for new solution
• Increase customer satisfaction through dedicated service
• Diversify & expand business operation

Offshore Application Maintenance Methodology:

We compliment the urgent need of the hour changes to our client’s new management processes and service delivery approaches to maintain and evolve their application portfolio.